Hiring the Right Professionals: Questions to Ask a Window Cleaning Company 

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Cleaning the windows of your property presents unique challenges and risks, necessitating equipment, expertise, and training. Fortunately, a variety of professional window cleaning services in Gold Coast are available to offer you a convenient solution for consistently maintaining a clean and clear outlook.

However, window cleaning is on another level, especially for high rises, and not all companies can perform it. Asking the right questions when interviewing potential window cleaners can help you find the best company for the job. Here are some important questions to consider asking:

What are your qualifications and training? 

Look for window cleaners who have received proper training and certification. They should be knowledgeable about proper techniques and cleaning solutions for different types of windows and frames. Ask about their experience and how long they’ve been in business. More experienced companies tend to produce better results.

What cleaning methods do you use? 

Professional window cleaners should use proper equipment like squeegees, scrapers, and high-quality cleaning solutions. Make sure they clean windows using techniques that will not damage window frames or glass. Stay away from companies that rely heavily on just using a hose to spray windows, as this approach may not deliver the desired results.

Do you have insurance coverage? 

Reputable window cleaning companies will carry general liability insurance and worker compensation policies. This protects both them and you in case of an accident or injury on the job. Be wary of cleaners who do not carry proper insurance.

Will you provide references? 

Quality window cleaners should be able to provide you with references from satisfied customers. Speaking with past clients can give you an idea of their work and customer service. Beware of any company that hesitates to provide references.

Do you offer any guarantees? 

Professional companies will guarantee their work and redo any jobs that fail to meet expectations. Look for window cleaners who stand behind their service if issues arise. Be cautious with companies that don’t back up their work with a customer satisfaction guarantee.

How do you price your services? 

Get an estimate of what they will charge for the specific windows in your home or office. Ask about any discounts or packages available. Be wary of prices that seem too low, as quality may suffer. Also, clarify what is included in the quoted price.

Can you work on high windows? 

If you have hard-to-reach second-story or higher windows, ask whether the company is equipped to safely clean them. Make sure they have proper harnesses, ropes, ladders, and reach tools. Only hire companies prepared for high window cleaning.

Do you recycle washing water? 

Environmentally conscious companies will make efforts to recycle, filter, and reuse window cleaning wash water. If this is important to you, choose a company that follows green practises. 

Final Word

Asking the right questions when interviewing potential window cleaning companies helps you hire the best professionals for the job. You want to choose a company that is properly trained, uses quality cleaning methods, and provides guarantees. Taking the time to thoroughly vet window cleaners gives you confidence that they will provide outstanding results and service. Focus your search on window cleaning professionals who demonstrate expertise and commitment to doing the job right.

  • Post published:October 24, 2023
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  • Post category:News

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